Shipping, Return & Privacy Policies

Return Policy

You may return new, unopened and UNINSTALLED items within 30 days of delivery for a refund minus a 10% restocking fee. Buyer pays return shipping. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

 Returns can be processed as a refund or exchange with our approval. You will receive the refund within two business days of us receiving the item back and approving its condition.

To begin processing a return or exchange, please Contact Us. We will respond quickly with instructions for how to return items from your order.

 

Shipping

Shipping is available within the United States. Handling time is 1-2 days prior to shipment. Shipping is free on all orders.

 

Privacy Policy

 Our postal address is
Motorcycle Solutions LLC
3519 Jackman Rd.
Toledo, OH 43612

We can be reached via e-mail at sales@motorcyclesolutionsllc.com or you can reach us by telephone at 419-720-4313.

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • Help make the site easier for you to use by not having to enter information more than once.
  • Help you quickly find information, products, and services.
  • Help us create content that is most relevant to you.
  • Alert you to new information, products, and services that we offer.

Like many sites, the Site employs cookies to speed your navigation of the site, recognize you and your access privileges, and track your Site usage.

  • Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the site.  Cookies do not and cannot infiltrate your hard drive or access a User's confidential information; our cookies are not "spyware."

As is true of most websites, the site server automatically recognizes the Internet URL from which you access the site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.  We will not share this phone number with any third parties (outside of our payment processors) unless permission is explicitly granted.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests using the contact information found at the top of this Privacy Page.

Upon request we may provide site visitors with access to all information that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries).

With respect to security; we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If we change or update this Privacy Policy, we will post changes and updates on the site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us using the information above.